A place for the people shaping eXPerience across hospitality, leisure and tourism.
Claire Flower, Director at Beverley Holidays and HARPA Chair, on why relationships sit at the heart of every successful park business, and what operators should know about the sector right now.
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Dave McRobbie on the behavioural triggers that digital and AI use to shape our decisions, and what it means for the businesses and guests on the receiving end.
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Ali Carmichael, Experience UX, on the gap between what organisations think their customers experience and what is actually happening.
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James Murphy, Chalk & Ward, on why your paid advertising budget is probably working against your brand, and what to do about it.
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Dave Mc sat down Rob Cartwright, founder and MD of skentel, to talk holiday park IoT monitoring, remote sensing, and what connected technology looks like today.
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XP Hospitality Devon raised £315 for Shelter. Hannah Vischer joined us to share what homelessness really looks like in 2026, and why it matters to the hospitality sector.
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Lana headed down to the stunning south Devon coast to chat with Claire Flower, Lisa Cunningham and Lauren Peters from Beverley Holidays
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What NoVacancy London revealed about AI, PMS strategy and generative search
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Dave McRobbie in conversation with Joe Aspinall, Commercial Manager at Everywhen
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Integrate Booking Experts with Holidaymaker and give guests a seamless, branded path from browsing to booking.
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Dave McRobbie in conversation with Lyndsay Coombes, Business Development Manager at Metpow
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The new season is upon us - are you ready?
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You can find the latest additions to Holidaymaker in our community Articles and our Knowledge Base
Stories, insights, ideas, and experiences shared by people from across the industry and beyond.
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Talks, slides and takeaways from XP Hospitality events. Use them with your team.
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The community network of partners and friends from across the sector.
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Teams, venues and trusted suppliers who want clearer thinking, better conversations and practical examples that actually help.
All rooted in hospitality, service… eXPerience
The XP Community works because people share what they know.
Everyone sees something different, a pattern in guest behaviour, a fix that smoothed a busy day, a story that screams hospitality, a learning from a project or partnership…
If you’ve spotted something worth passing on, we want to hear it. Short or long. Practical, opinion or reflective. From venues, independents, suppliers, creative teams or an industry role, it all helps the community learn and grow together.
Share your experience
