A place for the people shaping eXPerience across hospitality, leisure and tourism.
With 350,000 new malicious programmes being discovered every day, there’s been a big spike in cyber crime
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Why clear pre-contract statements matter. By Wolferstans Disputes and Litigation Team
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What's new in our holidaymaker system over the autumn 2025
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Teams, venues and trusted suppliers who want clearer thinking, better conversations and practical examples that actually help.
All rooted in hospitality, service… eXPerience
Stories, insights, ideas, and experiences shared by people from across the industry and beyond.
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Talks, slides and takeaways from XP Hospitality events. Use them with your team.
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The community network of partners and friends from across the sector.
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XP Hospitality events bring the community into the room.
Practical sessions, honest talks and space to compare notes across parks, hotels, attractions, culture, food and drink and tourism.
What’s shared in those rooms lives here as resources, ready when you need them.
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The XP Community works because people share what they know.
Everyone sees something different, a pattern in guest behaviour, a fix that smoothed a busy day, a story that screams hospitality, a learning from a project or partnership…
If you’ve spotted something worth passing on, we want to hear it. Short or long. Practical, opinion or reflective. From venues, independents, suppliers, creative teams or an industry role, it all helps the community learn and grow together.
Share your experience